SLASH MEDICAL PRIVACY POLICY
Effective Date: September 1, 2026
Last Updated: September 1, 2026
Slash Medical respects the privacy of our customers, website visitors, wholesale customers, distributors, resellers, private-label customers, and other individuals who interact with us.
This Privacy Policy explains how Slash Medical may collect, use, disclose, retain, and protect personal information when you visit SlashMedical.com, create an account, place an order, request a quotation, contact us, subscribe to communications, or otherwise interact with Slash Medical.
By using our Website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE MAY COLLECT
Depending upon how you interact with Slash Medical, we may collect information such as:
- Contact information, including your name, company name, billing address, shipping address, email address, and telephone number.
- Account information, including usernames, account identifiers, login credentials, and account preferences.
- Transaction and commercial information, including products purchased or considered, order history, quotations, invoices, returns, shipping information, account status, and communications regarding transactions.
- Payment-related information. Payments may be processed through third-party payment processors. We may receive limited payment-related information such as transaction confirmation, payment type, or partial card information. We do not necessarily receive or store complete payment-card numbers when transactions are processed by third-party payment processors.
- Website and device information, which may include IP address, browser type, device type, operating system, pages visited, referring pages, timestamps, Website interactions, and similar technical information.
- Customer-service communications, including emails, telephone communications, contact-form messages, product questions, quote requests, return requests, and other communications submitted to us.
- Business information supplied by wholesale, distributor, reseller, government, private-label, OEM, dropshipping, or commercial customers.
- Marketing preferences, including whether you have requested or consented to receiving promotional communications.
- Information provided voluntarily, including information you choose to submit when communicating with us.
2. HOW INFORMATION IS COLLECTED
Information may be collected:
- Directly from you when you place an order, create an account, request a quotation, complete a form, subscribe to communications, contact us, or otherwise provide information.
- Automatically through cookies, server logs, analytics tools, pixels, tags, and similar technologies when you use our Website.
- From service providers involved in payments, fraud prevention, shipping, analytics, marketing, Website hosting, communications, and related operations.
- From business customers, employers, organizations, distributors, resellers, or other commercial partners where appropriate in connection with legitimate business relationships.
- From publicly available or commercially available sources where permitted by law.
3. HOW WE USE PERSONAL INFORMATION
Slash Medical may use personal information for legitimate business purposes including:
- Processing, fulfilling, and shipping orders.
- Processing payments and refunds.
- Creating and maintaining customer accounts.
- Providing quotations and invoices.
- Responding to questions and customer-service requests.
- Managing returns, warranty claims, shipping claims, and product complaints.
- Communicating regarding transactions and account activity.
- Detecting and preventing fraud, misuse, security incidents, and unauthorized transactions.
- Maintaining and improving our Website, products, and services.
- Conducting business analytics and understanding Website usage.
- Maintaining inventory, accounting, tax, and business records.
- Administering wholesale, distributor, reseller, OEM, dropshipping, and private-label relationships.
- Sending marketing communications where permitted by applicable law.
- Complying with legal, regulatory, tax, accounting, product-safety, and law-enforcement requirements.
- Establishing, exercising, or defending legal rights.
- Protecting Slash Medical, our customers, and others from fraud, abuse, security threats, and unlawful activities.
4. PAYMENT PROCESSING
Slash Medical may use third-party payment providers to securely process credit-card and other electronic payments.
Payment information submitted during checkout may therefore be transmitted directly to or processed by the applicable payment processor.
Those providers maintain their own privacy and security practices.
Slash Medical does not represent that we independently store complete credit-card numbers merely because a payment is made through our Website.
5. SHIPPING AND ORDER FULFILLMENT
Information necessary to fulfill an order may be provided to shipping carriers, freight companies, fulfillment providers, warehouses, manufacturers, drop-shipping partners, or other service providers involved in fulfilling or delivering the transaction.
This may include information such as:
- Recipient name
- Business name
- Shipping address
- Telephone number
- Email address
- Shipment details
Information is provided only as reasonably necessary to process and fulfill the applicable transaction.
6. SERVICE PROVIDERS
We may disclose personal information to companies that perform services for us where reasonably necessary for legitimate business purposes.
Such providers may include:
- Website hosting providers
- Payment processors
- Shipping companies
- Freight carriers
- Fulfillment providers
- Fraud-prevention providers
- Information-technology providers
- Customer-service systems
- Email providers
- SMS and communications providers
- Analytics services
- Advertising services
- Accountants
- Attorneys
- Other professional service providers
Service providers are expected to process information in accordance with applicable contractual and legal requirements.
7. SALE OR SHARING OF PERSONAL INFORMATION
Slash Medical does not sell customer personal information in exchange for money as part of our ordinary business model.
However, certain Website analytics, advertising, cookie, pixel, or tracking technologies may be considered a “sale” or “sharing” of personal information under certain state privacy laws even when no money is exchanged.
Where applicable law provides a right to opt out of such activity, Slash Medical will honor legally valid requests and applicable browser-based preference signals as required by law.
Where required, our Website may provide a:
- Your Privacy Choices
- Do Not Sell or Share My Personal Information
- Or similar privacy-control mechanism
for exercising applicable privacy rights.
8. COOKIES AND SIMILAR TECHNOLOGIES
SlashMedical.com may use cookies, pixels, tags, local storage, and similar technologies to:
- Operate and secure the Website
- Remember preferences
- Maintain shopping-cart functionality
- Maintain account sessions
- Understand Website traffic
- Measure Website performance
- Support advertising and marketing
- Evaluate marketing campaigns
- Improve our Website, products, and services
Cookies may include:
Essential Cookies
Cookies necessary for Website functionality, account access, shopping carts, checkout, security, and other essential functions.
Analytics Cookies
Cookies used to understand how visitors interact with and use our Website.
Preference Cookies
Cookies used to remember selections, settings, and preferences.
Advertising or Marketing Technologies
Cookies, pixels, tags, or similar technologies that may be used to measure campaigns or provide relevant advertising where permitted.
The cookies and technologies actually used may change as our Website and service providers change.
Users can generally modify cookie settings through their browser and, where available, through our Website’s cookie or privacy controls.
Blocking certain essential technologies may affect Website functionality.
9. ANALYTICS AND ADVERTISING
We may use analytics providers and advertising platforms to:
- Measure Website traffic
- Understand Website use
- Evaluate marketing campaigns
- Understand customer interactions
- Improve our Website
- Improve our products and services
- Measure advertising effectiveness
Depending upon the provider and your settings, those companies may collect information regarding your:
- Browser
- Device
- IP address
- Page interactions
- Website activity
- Referring pages
- Similar online activity
Where applicable law requires consent or provides an opt-out right, we will provide appropriate choices.
10. EMAIL COMMUNICATIONS
We may send transactional communications regarding:
- Orders
- Order confirmations
- Shipping
- Account activity
- Quotations
- Customer-service requests
- Product issues
- Returns
- Refunds
- Administrative matters
Where permitted by law, we may also send promotional communications.
Marketing emails will include an appropriate method for unsubscribing.
Unsubscribing from promotional email does not prevent us from sending necessary transactional or administrative messages concerning an order, account, quotation, or existing business relationship.
11. SMS OR TEXT MESSAGES
If Slash Medical offers text-message communications and you affirmatively enroll, information associated with the service may be used to provide the communications you requested.
If you consent to receive conversational, informational, and/or promotional SMS messages from Slash Medical / SlashMedical.com, you agree to receive SMS messages from us at the phone number you provide.
By opting in, you confirm that you have read our Privacy Policy and applicable SMS Terms.
Types of SMS messages we may send include:
Conversational Messages
Two-way customer support, responses to questions, quotation discussions, sales communications you request, and other communications you initiate.
Informational Messages
These may include:
- Order updates
- Shipping notifications
- Account notices
- Customer-service updates
- Quote-related communications
- Service-related notifications
- Other administrative communications
Promotional Messages
These may include:
- Special offers
- Product updates
- Promotions
- Sales
- New-product announcements
- Marketing messages
Promotional messages will only be sent when you have provided the applicable consent.
SMS consent is not a condition of purchase.
If we collect your telephone number through a Website form, including a Contact Us, Request a Quote, or similar form, any SMS consent checkbox should be:
- Optional
- Unchecked by default
- Accompanied by clear consent language
Message and data rates may apply.
Message frequency may vary.
You may opt out of SMS communications at any time by replying:
STOP
You may request assistance by replying:
HELP
SMS PRIVACY
No mobile opt-in or text-message consent will be shared with third parties or affiliates for their marketing purposes.
Telephone numbers collected for SMS communications will only be used in connection with Slash Medical communications and the messaging services requested by the user.
We do not sell, lease, or rent your mobile telephone number or SMS opt-in data to third parties for their marketing purposes.
Mobile information may be disclosed where reasonably necessary to operate the messaging service, including to:
- Mobile carriers
- SMS platform providers
- Communications service providers
Information may also be disclosed when required by applicable law.
You may withdraw consent to marketing text messages using the applicable opt-out instructions.
This reflects the expanded SMS/mobile-data protections used in the current 12 Panel Now Privacy Policy.
12. LEGAL DISCLOSURES
Slash Medical may disclose personal information where reasonably necessary to:
- Comply with a subpoena, court order, legal process, or applicable law.
- Respond to lawful requests from governmental or law-enforcement authorities.
- Investigate suspected fraud or unlawful activity.
- Protect the safety, property, security, or legal rights of Slash Medical, our customers, or others.
- Establish, exercise, or defend legal claims.
- Comply with tax, accounting, regulatory, product-safety, or other legal obligations.
13. BUSINESS TRANSFERS
If Slash Medical, or substantially all or part of its business or assets, is involved in a:
- Merger
- Acquisition
- Financing
- Reorganization
- Sale
- Bankruptcy
- Corporate restructuring
- Similar transaction
personal information may be transferred or disclosed as part of that transaction, subject to applicable law.
Any successor organization may continue to use information in accordance with applicable privacy obligations.
14. DATA SECURITY
Slash Medical uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
- Unauthorized access
- Unauthorized disclosure
- Alteration
- Destruction
- Loss
- Misuse
However, no Website, database, network, internet transmission, or electronic-storage system can be guaranteed to be completely secure.
For this reason, Slash Medical cannot guarantee absolute security.
If you believe your account or information may have been compromised, please contact us promptly.
15. DATA RETENTION
Slash Medical retains personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business or legal purposes.
Retention periods may depend upon the type of information and may include considerations such as:
- Order fulfillment
- Customer service
- Accounting obligations
- Tax obligations
- Warranty records
- Product-quality records
- Returns
- Fraud prevention
- Security
- Contractual relationships
- Wholesale, reseller, OEM, or distributor relationships
- Legal claims
- Dispute resolution
- Regulatory requirements
- Recordkeeping requirements
When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
16. CHILDREN’S PRIVACY
The Slash Medical Website and products are not directed to children under 13.
We do not knowingly intend to collect personal information online directly from children under 13 without legally required parental authorization.
If you believe that a child under 13 has provided personal information directly to us inappropriately, please contact us so that we can investigate and take appropriate action.
17. SENSITIVE INFORMATION
Please do not send any of the following through ordinary Website contact forms or unsecured email unless specifically requested and an appropriate secure method has been provided:
- Social Security numbers
- Medical records
- Patient records
- Specimen information
- Laboratory records
- Complete financial-account credentials
- Complete payment-card information
- Other highly sensitive information
Our general e-commerce Website is not intended to serve as a repository for patient medical records, laboratory patient records, or specimen information.
18. STATE PRIVACY RIGHTS
Residents of certain U.S. states may have privacy rights under applicable state law.
Depending upon:
- Your state
- Whether the applicable law applies to Slash Medical
- The type of personal information involved
- Applicable exemptions
these rights may include:
- The right to know or access personal information.
- The right to request deletion.
- The right to correct inaccurate personal information.
- The right to obtain a portable copy of certain information.
- The right to opt out of certain sales or sharing of personal information.
- The right to opt out of certain targeted advertising.
- The right to limit certain uses or disclosures of sensitive personal information where applicable.
- The right not to receive unlawful discriminatory treatment for exercising applicable privacy rights.
Slash Medical will honor applicable privacy rights when required by law.
19. CALIFORNIA PRIVACY RIGHTS
If the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), applies to Slash Medical and your information, California residents may have rights concerning their personal information.
These may include rights to:
- Know what personal information is collected
- Access personal information
- Request deletion
- Request correction
- Opt out of certain sales or sharing
- Limit certain uses of sensitive personal information where applicable
- Receive non-discriminatory treatment for exercising applicable privacy rights
California residents may also use legally recognized opt-out preference signals, such as Global Privacy Control (GPC), where applicable law requires those signals to be honored.
Nothing in this Privacy Policy limits rights available under applicable California law.
The current 12 Panel Now policy likewise includes state privacy rights, California-specific rights, and recognition of GPC where legally required.
20. PRIVACY REQUESTS
To submit an applicable privacy request, contact:
Email: Info@SlashMedical.com
Telephone: 561-879-7737
Mail:
Slash Medical
801 N Congress Ave.
Unit 101
Boynton Beach, FL 33426
United States
Please identify your request as a “Privacy Request” and provide sufficient information for us to reasonably identify the records involved.
These contact details match the current SlashMedical.com footer.
21. VERIFYING REQUESTS
For security and fraud-prevention purposes, Slash Medical may need to verify your identity before fulfilling certain privacy requests.
Verification may involve confirming information reasonably associated with your:
- Account
- Prior order
- Transaction
- Contact information
We will not request unnecessary sensitive information solely for verification.
Where permitted by law, an authorized agent may submit certain requests on behalf of another individual, although we may require reasonable evidence of the agent’s authority.
22. REQUEST EXCEPTIONS
Privacy rights are not absolute.
Applicable law may permit or require Slash Medical to retain information necessary for purposes such as:
- Completing transactions
- Processing orders
- Maintaining business records
- Complying with accounting requirements
- Complying with tax requirements
- Detecting fraud
- Maintaining security
- Honoring warranties
- Managing product-quality issues
- Defending legal claims
- Complying with legal obligations
We will respond to privacy requests in accordance with applicable law.
23. NON-DISCRIMINATION
Where applicable law provides privacy rights, Slash Medical will not unlawfully discriminate against an individual merely because that individual exercised an applicable privacy right.
24. GLOBAL PRIVACY CONTROL
Where required by applicable law and technically applicable to our Website, Slash Medical will process recognized browser-based opt-out preference signals, such as Global Privacy Control (GPC), in accordance with applicable requirements.
25. THIRD-PARTY WEBSITES
Our Website may contain links to websites, platforms, or services operated by other organizations.
This Privacy Policy does not govern those third parties.
Third-party websites may collect and process information independently and may have privacy practices that differ from ours.
We encourage users to review the privacy policies of third-party websites before providing personal information.
26. ACCOUNT SECURITY
Customers are responsible for protecting account credentials and restricting unauthorized access to their accounts.
You should:
- Keep passwords confidential.
- Use strong passwords.
- Avoid sharing login credentials.
- Log out when using shared or public computers.
- Notify us if you suspect unauthorized account activity.
Please notify Slash Medical promptly if you believe an account has been accessed without authorization.
27. INTERNATIONAL USERS
Slash Medical is based in the United States.
If you access our Website from outside the United States, information may be processed or stored in the United States or other locations in which our service providers operate, subject to applicable legal requirements.
International customers are responsible for determining whether their interactions with Slash Medical are subject to additional local privacy or data-protection requirements.
28. DO NOT TRACK
Some browsers provide “Do Not Track” signals that are not subject to a single universally accepted industry standard.
Slash Medical will comply with legally recognized browser privacy preference mechanisms where applicable law requires us to do so.
Where required, we will also recognize applicable browser-based privacy signals such as Global Privacy Control.
29. CHANGES TO THIS PRIVACY POLICY
Slash Medical may update this Privacy Policy periodically to reflect changes in:
- Technology
- Business practices
- Website functionality
- Products or services
- Service providers
- Marketing practices
- Legal requirements
- Privacy regulations
The Effective Date or Last Updated date at the top of this Policy will be revised when appropriate.
Material changes will be handled in accordance with applicable legal requirements.
We encourage Website users to review this Privacy Policy periodically.
30. CONTACT US
Questions concerning this Privacy Policy or Slash Medical’s privacy practices may be directed to:
Slash Medical
801 N Congress Ave.
Unit 101
Boynton Beach, FL 33426
United States
Telephone: 561-879-7737
Email: Info@SlashMedical.com
Website: SlashMedical.com
Please include “Privacy” in the subject line when contacting us regarding a privacy matter.
YOUR CONSENT
By using SlashMedical.com, creating an account, making a purchase, requesting a quotation, submitting information, or otherwise interacting with our Website or services, you acknowledge the privacy practices described in this Privacy Policy.
Where consent is specifically required by applicable law, including for certain marketing or SMS communications, we will request that consent separately as appropriate.